Fire Your Worst Customers For Your Best Year Yet
Good news. You can fire them! That’s right. Your customer isn’t the only one who can terminate the relationship. You have just as much right as they do to call it quits. Reasons to fire
Before You Think About Hiring a Salesperson, Ask These Questions
Business owners often wear multiple hats selling product, managing accounts, and running the numbers. Hiring a salesperson can help take your business to the next level and allow you to pass on some of those
Sales Tips
Overcoming Sales Objections
Salespeople are usually challenged by objections when it comes to closing deals, and overcoming them is challenging. Being able to handle a response effectively is the key to closing a deal. Field sales people
Sales Tips
The Emotional Rollercoaster of Sales
If you think outside sales—whether it’s door-to-door selling or making cold calls—is easy, think again. It is a rollercoaster of emotions that can often be overwhelming and unpredictable. Successful outside salespeople are those who understand
Why Your Sales Reps Secretly Resent You
…and what you can do about it. “Sales is the best career option for people who hate to actually work.” I couldn’t tell you how many times I’ve heard various forms of that statement. It
When BYOD Goes BAD
BYOD (bring your own device) has been a major industry buzzword lately. Companies and government agencies are now giving employees the option to use their own device for work purposes or in some cases requiring
7 Sales Blogs Every Rising Sales Rep Should Subscribe To
You can never stop learning. Many salespeople believe that they’ve learned everything they needed after undergoing some company training. Nothing could be further from the truth. Many people who excel are self-taught. They expand their
Want to Get More Referrals? Offer Great Customer Service.
Psst, here’s a secret… Great Customer service is the ONLY way to get more referrals. Just look at Comcast. They’re notorious for having the worst customer service ever. You could wait months and months to
How to Improve Your Sales-to-Service Handoff Process
We could subtitle this article “How not to do service like Comcast,” and you’d get the point right away. If your company sells a great product or service, but you don’t want customers to experience
Sales Tips
Designing your pitch for Cold Call Canvassing
When you are cold canvassing to business, your goal is to get a conversation with potential customers in person. This may seem like a daunting task, but with the right approach, it can be easy.
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