How to Double Your CRM Adoption Rate

“You’ll lose your job if you don’t use the CRM.” That should work, right? Surely your salespeople will get on board if their jobs depend on it. Not exactly. Even when people’s jobs are on the line, only 40-60% of sales reps are using their CRM — leaving your company with inaccurate data, stunted growth, … Read moreHow to Double Your CRM Adoption Rate

How to Minimize Turnover on Your Sales Staff

Turnover in sales is high — to say the least. With an annual sales turnover rate of 27%, it’s actually double the rate of the overall labor force. Not only are the rates unfortunate, but they’re also costly. The time and money you spend on sales training are lost. Your investment doesn’t bring the return you needed. It’s … Read moreHow to Minimize Turnover on Your Sales Staff

Increase Sales in Your Organization by Building a Culture of Positivity

B Positive isn’t just my blood type — it’s also my philosophy. How do people reach success? Well, the common thread in my past endeavors is happiness. When people are happy and begin to envision success, they become an unstoppable force. If we want our organizations to be their best, we need to be positive. … Read moreIncrease Sales in Your Organization by Building a Culture of Positivity

4 Ways Employees Can Cheat Your Time Clock System (And How to Avoid Them)

You’re a victim of fraud. … if you’re running a retail store. Time clock fraud happens to everyone in retail. If you don’t think it’s happening to you, here’s what you need to know: it’s happening to you. People cheat the system and cost you money you shouldn’t be paying. Here’s how they do it: 1. … Read more4 Ways Employees Can Cheat Your Time Clock System (And How to Avoid Them)

Wireless Retailers: How to Drastically Improve Your Employees’ Phone Greetings

No one actually makes a phone call anymore, right? Who would call a wireless store before they buy their phone? They can see stock online, map their own directions, and do their own research, so does anyone really call? Yes! And as a wireless retailer how you answer the phone matters! If you don’t have … Read moreWireless Retailers: How to Drastically Improve Your Employees’ Phone Greetings

The 3 Critical Roles of a Perfectly Structured Sales Team

In a perfect world, sales departments hire three different types of people — then they let them play to their strengths. There are different types of sales jobs for different types of people. As a manager, you need to use that to your advantage. There are hunters, farmers, and account managers. And typically, a person … Read moreThe 3 Critical Roles of a Perfectly Structured Sales Team

Be Brief, Be Brilliant, Be Gone: A Lesson In Sales Cold Call Training

The busier the prospect, the better the prospect they are. I’ve spent most of my career owning business-to-business call centers and teaching people the tricks of the cold-calling trade. And we find this to be true across the board. If you’re finding the right prospects, they won’t have much time to talk to you. It’s not that they hate … Read moreBe Brief, Be Brilliant, Be Gone: A Lesson In Sales Cold Call Training

A Complete Guide to Sales CRM Implementation

You have a problem. And you need help. No, not as a person — with your CRM. Here’s what you don’t want to do — try to set up your own CRM. It’s the first time you’re working with the system and it’s the only time you’ll ever need to do it. Instead, use a … Read moreA Complete Guide to Sales CRM Implementation

3 Ways to Increase Sales Without Hiring a New Salesperson

Improving your sales team comes at a cost. But what if you could pay for it in time you’re spending elsewhere rather than the actual price of hiring a new salesperson? An increase in sales productivity doesn’t have to mean hiring another person — sometimes it just means using the team you have more efficiently. … Read more3 Ways to Increase Sales Without Hiring a New Salesperson

How to Close More Deals by Mapping Your Sales Process

Most builders live by the rule “Measure twice. Cut once.” Sure, it takes more work on the front end, but it saves time, money, and frustration for the overall project. It wastes less material and gets better final results. But most builders probably learned this rule the hard way. Early on, they skipped those extra … Read moreHow to Close More Deals by Mapping Your Sales Process