How to Minimize Turnover on Your Sales Staff
Turnover in sales is high — to say the least. With an annual sales turnover rate of 27%, it’s actually double the rate of the overall labor force. Not only are the rates unfortunate, but they’re
Building a Culture of Positivity to Increase Sales
Positive isn’t just my blood type — it’s also my philosophy. How do people reach success? Well, the common thread in my past endeavors is happiness. When people are happy and begin to envision success,
4 Ways Employees Cheat The Time Clock (And How to Prevent It)
You’re a victim of fraud. … if you’re running a retail store. Time clock fraud happens to everyone in retail. If you don’t think it’s happening to you, here’s what you need to know: it’s happening
Wireless Retailers: Improve Your Employees’ Phone Greetings
No one actually makes a phone call anymore, right? Who would call a wireless retailer before they buy their phone? They can see stock online, map their own directions, and do their own research, so
The 3 Critical Roles of a Perfectly Structured Sales Team
In a perfect world, sales departments hire three different types of people — then they let them play to their strengths. There are different types of sales jobs for different types of people. As a
Be Brief, Be Brilliant, Be Gone: A Lesson In Sales Cold Call Training
The busier the prospect, the better the prospect they are. I’ve spent most of my career owning business-to-business call centers and teaching people the tricks of the cold-calling trade. And we find this to be true across the board.
A Complete Guide to Sales CRM Implementation
You have a problem. And you need help. No, not as a person — with your CRM. Here’s what you don’t want to do — try to set up your own CRM. It’s the first
3 Ways to Increase Sales Without Hiring a New Salesperson
Improving your sales team comes at a cost. But what if you could pay for it in time you’re spending elsewhere rather than the actual price of hiring a new salesperson? An increase in sales
How to Close More Deals by Mapping Your Sales Process
Most builders live by the rule “Measure twice. Cut once.” Sure, it takes more work on the front end, but it saves time, money, and frustration for the overall project. It wastes less material and
4 Mobile CRM Advantages Your Sales Team Will Love
Mobile phone use is no longer new or progressive. It’s expected. 99% of people old enough to work, own a cellphone. And 90% of those devices are smartphones. There are even more mobile devices in