How to Minimize Turnover on Your Sales Staff
Turnover in sales is high — to say the least. With an annual sales turnover rate of 27%, it’s actually double the rate of the overall labor force. Not only are the rates unfortunate, but they’re
Building a Culture of Positivity to Increase Sales
Positive isn’t just my blood type — it’s also my philosophy. How do people reach success? Well, the common thread in my past endeavors is happiness. When people are happy and begin to envision success,
4 Ways Employees Cheat The Time Clock (And How to Prevent It)
You’re a victim of fraud. … if you’re running a retail store. Time clock fraud happens to everyone in retail. If you don’t think it’s happening to you, here’s what you need to know: it’s happening
Increase Sales By Mining Your Existing Inbound Calls
Wireless retailers get LOTS of incoming calls. What if you could use those calls to make more sales? It’s not just about great phone skills, it’s about looking back through calls that didn’t convert and seeing
How to Increase Sales By Returning Calls Faster
Online leads are great — customers come to you, ready to talk about what you offer! With this kind of killer lead, wouldn’t you want to jump on the opportunity to sell? Of course! So
Wireless Retailers: Improve Your Employees’ Phone Greetings
No one actually makes a phone call anymore, right? Who would call a wireless retailer before they buy their phone? They can see stock online, map their own directions, and do their own research, so
4 Things Your Sales Reps Should Know Before Their First Appointment
Don’t barf on the customer’s shoes. Dismal failure is highly unlikely. These are the two most basic lessons new sales reps need to understand before going to their first solo sales appointment. New salespeople are
How to Quickly Get Over Sales Rejection and Get Back to Prospecting
No one enjoys rejection. When people don’t want what you’re selling, it can feel personal — as if they don’t like you, even though it’s about the product. Rejection happens. There’s no use pretending it
4 Important Psychology Principles to Help You Close More Deals
People want someone who understands, someone who “gets them.” It’s true in life, and it’s true in sales. Salespeople aim to solve their customers’ problems. That means you have to empathize with a customer’s situation
Why Securing a Relationship Is More Important Than Securing a Sale
Loyalty still exists. Yes, it’s 2022. Yes, business can be cut-throat. But people are still capable of being loyal — you just have to earn their trust. In sales, trust is a big deal. And
