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How to Improve Your Sales-to-Service Handoff Process
We could subtitle this article “How not to do service like Comcast,” and you’d get the point right away. If your company sells a great product or service, but you don’t want customers to experience what Comcast customers go through, you need to improve your sales-to-service handoff process. Why the Handoff Process is Vital During […]

Designing your pitch for Cold Call Canvassing
When you are cold canvassing to business, your goal is to get a conversation with potential customers in person. This may seem like a daunting task, but with the right approach, it can be easy. The most important part of your pitch is how you design it. In this blog post, we will discuss some […]

The 3 Biggest Training Mistakes Sales Managers Make
Have you ever spent loads of time training your salespeople, only to see them constantly make mistake after mistake? Did they even listen to you when you were showing them how to do their jobs? How on earth did you manage to hire such an incompetent group of people? Hold on. It isn’t always their […]

How to Get Your Salespeople To Think Like Bootstrappers
Most salespeople don’t hit their target consistently. It’s a sad reality, but it’s the truth. Maybe you’ve got a good company (if you read this blog, you probably do) but statistically, not everybody is a sales superstar. The ones that are superstars are usually proficient Bootstrappers. Bootstrapping means thinking outside the box and taking action […]

11 Essential Time Management Tips for Salespeople
How many times have you missed your target by just one sale? One more quick signature and things could have turned out differently. A larger check, more respect from your boss and peers and you’d enjoy that warm, fuzzy, satisfied feeling of finishing the month on a strong note. The key to avoiding the opposite […]

The Top 3 Sales Department Activities To Track For Success
If you put forth the effort, sales will come. That’s what a typical sales manager wants to prove to his sales team. The only way to prove it is to come up with actual sales numbers and the total revenue brought in by each salesperson’s initial contact. That can be done by measuring the amount […]

How To Define Your Sales Cycle
You know your company has a sales cycle. A lead comes in, sales activity happens and you work towards closure of some kind at the end. Hopefully the kind that makes you money. But, do you have clear definitions for each part of your cycle to make sure you sell more? Can you take one […]

How To Automate Your Sales Activity Tracking System
Sometimes people misunderstand the point of a sales activity tracking system. They usually think that a sales activity tracking system tracks the number of products sold over the course of a certain time period. A good sales activity tracking system should track a salesperson’s connections made with customers or prospects. It indicates whether or not […]

How To Implement an Effective Cold Calling Strategy For Your Salespeople
Let’s face it. Cold calling is not fun. It’s uncomfortable. It’s nerve-racking. It’s very intimidating. It’s something no salesperson looks forward to doing. Have you ever picked up the phone only to listen to a stranger rattling off a script in a futile attempt to sell you something? Did it captivate your attention, or did […]

How Do You Handle Absurd Sales Objections?
If you have been in sales for any period of time you have likely heard sales objections that defy any common sense. Of course many of these creative sales objections are because your prospects are confused, have other priorities, are not the decision makers etc. For many people, giving a sales objection lie is just […]