CallProof vs Map My Customers: Field Sales Mapping or a Full CRM?

CallProof’s homepage presents the product as “The CRM Built for Outside Sales Teams.” Features listed on the homepage and on How it works include a smart route planner with Google Maps and Street View previews, automatic call logging, custom field forms, automated reports, a business card scanner, a 26 million business-lead database, and AI call summaries and transcription. For managers emphasizes activity tracking, daily reports, and territory management.

Published pricing on CallProof’s plans page, as of November 11, 2026:

• CallProof Lite — $30 per user per month when billed annually. The page states that month-to-month pricing is not available on Lite, and that technical support and setup are not available on this plan.
• CallProof Plus — $40 per user per month when billed annually. The page calls this “Our Most Popular Plan.” Month-to-month pricing is listed at $50 per user per month; setup fees may apply.
• CallProof Voice — $90 per user per month when billed annually. The card is titled CallProof Voice and is described as a business line “fully controlled by our app, no more carrying two phones.” The month-to-month footnote on that card refers to “CallProof Pro” at $112.50 per user per month; setup and usage fees may apply.

The same page states that CallProof is intended for business and enterprise use, not for single users, consumers, or family use.

Map My Customers describes itself as field sales software and mapping for teams that want to “grow revenue and reduce costs.” The company FAQ says the product was founded in 2015 and lists headquarters in Cary, North Carolina, plus a New York City office. Industry pages named on the site include manufacturing, industrial, wholesale, food and beverage, pharma, and B2B services. The official pricing page states “Trusted by 5,000+ field sales reps” — that is Map My Customers’ own claim.

The same pricing page lists official plans, all described as “Starts at” prices, paid annually, on a 12-month commitment:

• Industry Leader — starts at $99 per user per month, paid annually. Official FAQ on that page: 5-user minimum.
• Enterprise (labeled Most Popular) — starts at $139 per user per month, paid annually. Official FAQ: 10-user minimum.
• Field Intelligence — starts at $199 per user per month, paid annually. Official FAQ: 35-user minimum.

The official FAQ also says plans “are priced per user per month, but are paid annually,” that you can upgrade mid-term and downgrade at renewal, that multi-year commitments and larger seat counts can receive better per-seat pricing, and that there is a 25% nonprofit discount. The page lists SOC 2 Type II, HIPAA/BAA, and GDPR among compliance claims. Two-way CRM sync is listed with Salesforce, HubSpot, Microsoft Dynamics, and Zoho; NetSuite is listed on Enterprise and Field Intelligence.

Feature rows on that same official table include visual mapping, check-ins, activity logs, custom fields, a lead finder (125 new leads per user per month on Industry Leader; 200 on Enterprise and Field Intelligence), plus higher-plan items such as Field View, a Customer Health Score, a Product Recommendation Engine, and included mileage tracking (mileage is listed as an add-on on Industry Leader and included on the two higher plans). Recheck the pricing table before you treat any cell as current.

On the FAQ, Map My Customers says the product “works alongside or in place of a CRM.” A separate FAQ answer also says “We don’t replace your CRM, we work with it.” If CRM replacement is a decision criterion, ask them to explain both answers in a demo.

CallProof presents itself as the CRM: calls, visits, follow-ups, and reports live in one mobile system of record. Automatic call logging is a headline feature. So is a built-in business lead database, which CallProof’s own site describes as 26 million leads. Public list prices start at $30 per user per month billed annually, and the plans page does not publish a seat minimum.

Map My Customers leans harder on visual mapping, account intelligence, and CRM sync. Its public positioning is a strong match for mid-market and enterprise field teams that already have Salesforce, HubSpot, Dynamics, or Zoho and want better map-based planning on top. Official list prices start at $99 per user per month paid annually, with published seat minimums of 5, 10, or 35 users depending on the plan. That is a different cost structure from CallProof’s published plans. The “starts at” language also matters: the official FAQ says larger or multi-year deals can be priced lower per seat.

Neither of those differences is a verdict. A five-rep team that wants one mobile CRM will evaluate the two products differently than a 40-rep industrial team that already runs Salesforce.

CallProof is a stronger fit if you want a mobile CRM rather than a mapping layer on top of another CRM, if automatic call logging and daily activity reports are part of the buying criteria, or if a published per-user price without a five- or ten-seat minimum matters to the team size you have today. See How it works, plan a field sales route, and the guide to industrial selling if that is the motion you run.

Map My Customers is a stronger fit if visual mapping and account intelligence are the main jobs to be done, you already have a CRM you intend to keep and want two-way sync, you need the compliance items listed on its pricing page, or your team size is already at or above the published seat minimums.

The fairest finish is a side-by-side demo with your actual accounts, routes, and call-log process.

Book a CallProof demo or review current plans.

If you are also evaluating other field tools, see CallProof vs SPOTIO, CallProof vs SalesRabbit, and the four-way field sales comparison. Existing alternative pages on this site include Badger Maps, Insightly, and Salesforce Maps.

Reviewed November 11, 2026:

• Map My Customers homepage
• Map My Customers official pricing
• Map My Customers FAQ
• CallProof homepage, How it works, For managers, Plans