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To Answer or to Ignore?

We’ve all been there.  You’re eating dinner.  It is 7:30pm. and your phone rings displaying a phone number that is not in your contacts.  What do you do?  Most people ignore it without the slightest

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How to Give the Perfect Business Gift

When it comes to customer service, a common perspective is to focus on how to address customer complaints and issues after they’ve arisen. However, this limited approach can hinder a business’s ability to attract and

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