4 Ways Employees Can Cheat Your Time Clock System (And How to Avoid Them)

You’re a victim of fraud. … if you’re running a retail store. Time clock fraud happens to everyone in retail. If you don’t think it’s happening to you, here’s what you need to know: it’s happening to you. People cheat the system and cost you money you shouldn’t be paying. Here’s how they do it: 1. … Read more4 Ways Employees Can Cheat Your Time Clock System (And How to Avoid Them)

Top 3 Sales Tracking Tips for HVAC Companies

Running a business can feel like a juggling routine. Your HVAC company is getting contracts with apartment complexes and commercial businesses all over town. But as your business grows, how do you balance sales, service, and support to keep it thriving? Troubleshooting HVAC companies have to be multi-faceted. Your sales team grows your client base, … Read moreTop 3 Sales Tracking Tips for HVAC Companies

Looking For A Sales Lead Tracking App? Use This Checklist

A sales lead is like a banana: Once it’s peeled, it goes bad quickly. Unlike the banana, leads can be costly and you don’t want to let any of them slip through the cracks. That’s what lead tracking apps are for. A lead tracking app gives you the ability to see each lead and who’s … Read moreLooking For A Sales Lead Tracking App? Use This Checklist

4 Tasks Your Salespeople Hate (And How to Automate Them)

Let’s be honest: If you’re a high performance sales person, you’re probably not going to do sales activity reports. You want to spend your time selling, not reporting about it. And if you haven’t been productive, you’ll probably just make up the info so you don’t look bad. Managers, you expect your sales team to … Read more4 Tasks Your Salespeople Hate (And How to Automate Them)

Recording Sales Calls: Should You Fear “Big Brother”?

Mention that you want to record calls at the office and the dirty looks (along with an accusation of “Big Brother”) will quickly follow. But despite the bad rap that accompanies listening in, there’s nothing to fear and everything to gain. Professional athletes replay game tape over and over to scrutinize their every move and … Read moreRecording Sales Calls: Should You Fear “Big Brother”?

Tracking Outside vs. Inside Sales: How to Monitor Your Entire Team’s Progress

At first glance, outside and inside sales seem drastically different. An inside salesperson sits in an office, making calls and selling the product over the phone or internet. They work in response to the easy and less profitable sales. Alternatively, an outside salespeople is in the field initiating face-to-face conversations with prospects. They work towards … Read moreTracking Outside vs. Inside Sales: How to Monitor Your Entire Team’s Progress

3 Tips For Tracking Door To Door Sales

Is door to door selling dead? Not by a long shot. In fact, this sales tactic is growing. From 2013 to 2014, U.S. retail sales in the direct selling channel increased 5.5%, bringing in an estimated $34.47 billion, an industry record high. You may try to dismiss this tactic as dated and ineffective, but the … Read more3 Tips For Tracking Door To Door Sales

Sales Call Tracking Software – The Instant Replay of Sales

It would be very difficult for an NFL coach to improve his team’s performance without taping the game and using instant replay. The same is true for sales managers. It’s impossible to track high-quality, high-yield sales activities without the right applications. Here are 5 ways sales call tracking software can help managers and sales teams … Read moreSales Call Tracking Software – The Instant Replay of Sales

10 Sales Mistakes That Will Make You Look Like an Amateur

Even in the best of times, sales mistakes can cost your business. When business is financially tight and during economically challenging times, sales mistakes can really cost your business. But let’s face it: Even the most seasoned salespeople can make mistakes now and then. Sometimes, some of the most embarrassing mistakes salespeople make aren’t done … Read more10 Sales Mistakes That Will Make You Look Like an Amateur

How to Give the Perfect Business Gift

Thinking about customer service from just one perspective—what you do after a customer is upset, angry or has had a bad experience—limits your business’ ability to acquire and keep customers. I like to think about customer service as a proactive, business-growing step that keeps revenue coming into my business. Giving the perfect business gift accomplishes … Read moreHow to Give the Perfect Business Gift