Every day in sales offices all over the world, great crimes against professionalism are being committed. Salespeople and sales managers are not opening sales reports, usually because they’re poorly formatted, not digestible or being sent by the all-too-dismissible method of e-mail. This situation is costing you money every month.
Let’s consider why we’re making these reports in the first place and then look at the best way to distribute them in a way that will make us more money.
Sales Reports by Role
So, we all need to be reading the reports, but who gets what out of this process? Something commonly-overlooked is the ‘why’ of creating sales reports and the implications it has. It’s a good idea to consider this on a roll-by-role basis.
The Salesperson needs a sales report for competitive inspiration.
In light of this, a salesperson needs to see where their sales activity figures are in relation to their colleagues and pick out their name from the list in about three seconds.
More so, the reports should be sent out daily and not be some printout at the end of month meeting. Show your sales team where they are in relation to their team each day and you can kiss the afternoon slump goodbye. Make sure to include:
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Number of calls made
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Amount of time spent on phone
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Appointments booked
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Sales made
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Amount of commission earned