Know what’s long gone? The days of hard-working Americans chasing the American dream. Employees no longer stay at an organization for years purely out of loyalty. Employees no longer put in long hours in an
To say I was “green” when I started in sales is a huge understatement. Straight out of college, I answered a classified ad for a position selling phones door-to-door. My only condition for taking the
Think about the steps you need to take and create an action plan for yourself. Break down your goals into small, achievable objectives and determine what resources you might need in order to achieve them.
Good news. You can fire them! That’s right. Your customer isn’t the only one who can terminate the relationship. You have just as much right as they do to call it quits. Reasons to fire
Salespeople are usually challenged by objections when it comes to closing deals, and overcoming them is challenging. Being able to handle a response effectively is the key to closing a deal. Field sales people
If you think outside sales—whether it’s door-to-door selling or making cold calls—is easy, think again. It is a rollercoaster of emotions that can often be overwhelming and unpredictable. Successful outside salespeople are those who understand
…and what you can do about it. “Sales is the best career option for people who hate to actually work.” I couldn’t tell you how many times I’ve heard various forms of that statement. It
You can never stop learning. Many salespeople believe that they’ve learned everything they needed after undergoing some company training. Nothing could be further from the truth. Many people who excel are self-taught. They expand their
Psst, here’s a secret… Great Customer service is the ONLY way to get more referrals. Just look at Comcast. They’re notorious for having the worst customer service ever. You could wait months and months to
We could subtitle this article “How not to do service like Comcast,” and you’d get the point right away. If your company sells a great product or service, but you don’t want customers to experience
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