Why Securing a Relationship Is More Important Than Securing a Sale

Loyalty still exists. Yes, it’s 2018. Yes, business can be cut-throat. But people are still capable of being loyal — you just have to earn their trust. In sales, trust is a big deal. And consistency in follow-up is what builds that trust. We just closed a sale we’ve been pursuing diligently since 2015. Since … Read moreWhy Securing a Relationship Is More Important Than Securing a Sale

5 Tips to Improve Client Loyalty With Customer Service

A detailed business plan, an optimal location, financial resources—these are factors that can make or break a business. However, no matter what you sell—whether it’s food, clothing, electronics or consulting—having great customer service is an essential component of creating a successful business, and securing client loyalty, too. Learning to “do it all” and do it … Read more5 Tips to Improve Client Loyalty With Customer Service