Wireless Retailers: How to Drastically Improve Your Employees’ Phone Greetings

No one actually makes a phone call anymore, right? Who would call a wireless store before they buy their phone? They can see stock online, map their own directions, and do their own research, so does anyone really call? Yes! And as a wireless retailer how you answer the phone matters! If you don’t have … Read moreWireless Retailers: How to Drastically Improve Your Employees’ Phone Greetings

To Answer or to Ignore?

We’ve all been there.  You’re eating dinner.  It is 7:30p.m. and your phone rings displaying a phone number that is not in your contacts.  What do you do?  Most people ignore it without the slightest second thought.  But what if you’re in sales?  What if that call is a prospect you gave up on months … Read moreTo Answer or to Ignore?