How to Win a Customer Back
Losing a customer is never an easy experience for a business, but it is a common one. However, all is not lost if you have lost a customer. The good news is that you can
Losing a customer is never an easy experience for a business, but it is a common one. However, all is not lost if you have lost a customer. The good news is that you can
Success is just the result of daily disciplines realized. An example of that is how your bank deposits are a reflection of the value that you have created. In sales, value is created when you
Common scenario: Your sales reps are using their own phone number to make business calls, and they are being bombarded by customers calling them in their free time, or there is no way you can
Sales is a numbers game. A key factor in sales success is avoiding a series of common pitfalls. Sales require a consistent effort, so don’t be discouraged if results are slow to come. Practice patience,
Years ago, I had a prospect I just could not get in touch with. I’d tried everything but couldn’t get a meeting with him. One day, out of nowhere, I spotted him while walking my
We all look forward to the end-of-year Christmas party. Especially if it’s been a great year with smashed targets. But, as fun as these parties are, they’re a total minefield of potential embarrassments that can
Know what’s long gone? The days of hard-working Americans chasing the American dream. Employees no longer stay at an organization for years purely out of loyalty. Employees no longer put in long hours in an
To say I was “green” when I started in sales is a huge understatement. Straight out of college, I answered a classified ad for a position selling phones door-to-door. My only condition for taking the
Think about the steps you need to take and create an action plan for yourself. Break down your goals into small, achievable objectives and determine what resources you might need in order to achieve them.
Good news. You can fire them! That’s right. Your customer isn’t the only one who can terminate the relationship. You have just as much right as they do to call it quits. Reasons to fire
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