3 Ways to Integrate Text Messaging Into Your Customer Service

Text messaging is a unique form of short message service (SMS) that helps businesses improve customer service and drive profits. How does it work? With better customer service, you have satisfied customers. Satisfied customers stick around. Satisfied customers buy products from your business over many years. Satisfied customers refer friends…

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Text Messaging Tool Promotes Customer Service

  • Post Category:Sales Tips

Savvy business owners can learn a lot from watching people in action. You’ve probably experienced the occasional loud-talker on his cell phone interrupting the peace and quiet of everyone else in the grocery store line. What’s becoming more common, however, is the distracted shopper. Head down, eyes busily scanning social…

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75% of Your Customers Would Rather Text You Than Use Social Media

It’s challenging for businesses to keep up with trends. One trend worth implementing in your business—and putting it through the necessary changes—is the mobile revolution. But not for the reason many people think. You see, it’s not social media that’s currently transforming customer service; it’s texting. Learn why your business…

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Text Messaging for Business

  • Post Category:Sales Tips

Did you know that over 75% of Americans use text messaging on a daily basis? Did you know that’s a higher percentage than those using the phone? It’s difficult to get your head around the fact that this communication method is more popular than a phone call, but those are…

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Missed Calls Equal Missed Profits

Back in the day, if your toilet backed up, the first thing you’d do is pick up the Yellow Pages. You’d thumb your way through the plumbers section, find the nearest candidate and pick up the phone. But what happens if you got a voicemail? You wouldn’t wait for the…

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