4 Ways Employees Can Cheat Your Time Clock System (And How to Avoid Them)

You’re a victim of fraud. … if you’re running a retail store. Time clock fraud happens to everyone in retail. If you don’t think it’s happening to you, here’s what you need to know: it’s happening to you. People cheat the system and cost you money you shouldn’t be paying. Here’s how they do it: 1. … Read more4 Ways Employees Can Cheat Your Time Clock System (And How to Avoid Them)

How to Increase Sales By Mining Your Existing Inbound Calls

Wireless retailers get LOTS of incoming calls. What if you could use those calls to make more sales? It’s not just about great phone skills, it’s about looking back through calls that didn’t convert and seeing if there’s potential for a future sale. Mining for Gold Think of it like gold mining. See, gold can be … Read moreHow to Increase Sales By Mining Your Existing Inbound Calls

How to Increase Sales By Returning Calls Faster

Online leads are great — customers come to you, ready to talk about what you offer! With this kind of killer lead, wouldn’t you want to jump on the opportunity to sell? Of course! So why aren’t you responding faster? Companies who respond to their online leads within an hour of receiving their query are … Read moreHow to Increase Sales By Returning Calls Faster

Wireless Retailers: How to Drastically Improve Your Employees’ Phone Greetings

No one actually makes a phone call anymore, right? Who would call a wireless store before they buy their phone? They can see stock online, map their own directions, and do their own research, so does anyone really call? Yes! And as a wireless retailer how you answer the phone matters! If you don’t have … Read moreWireless Retailers: How to Drastically Improve Your Employees’ Phone Greetings

How to Master Door-to-Door Sales in 2018

Door-to-door sales isn’t what it used to be… or is it? In the past 25 years, technology has changed (to say the least). We have the internet. We communicate via Facebook, LinkedIn, email, and web forms. But before all this, we relied on good ol’ conversation. Back in the day, you didn’t get the best … Read moreHow to Master Door-to-Door Sales in 2018

4 Tips to Share With New Sales Reps Before Their First Appointment

Don’t barf on the customer’s shoes. Dismal failure is highly unlikely. These are the two most basic lessons new sales reps need to understand before going to their first solo sales appointment. New salespeople are nervous, to say the least (hence the vomiting advice)! As a manager, it’s up to you to set your new … Read more4 Tips to Share With New Sales Reps Before Their First Appointment

How to Quickly Get Over Sales Rejection and Get Back to Prospecting

No one enjoys rejection. When people don’t want what you’re selling, it can feel personal — as if they don’t like you, even though it’s about the product. Rejection happens. There’s no use pretending it doesn’t. If you’re in sales, you’ve been rejected and you will be again. But once you learn how to get … Read moreHow to Quickly Get Over Sales Rejection and Get Back to Prospecting

The Psychology of Sales: 4 Important Principles to Help You Close More Deals

People want someone who understands, someone who “gets them.” It’s true in life, and it’s true in sales. Salespeople aim to solve their customers’ problems. That means you have to empathize with a customer’s situation first. You have to understand the way people think: Why do they do what they do? How do they perceive the … Read moreThe Psychology of Sales: 4 Important Principles to Help You Close More Deals

Why Securing a Relationship Is More Important Than Securing a Sale

Loyalty still exists. Yes, it’s 2018. Yes, business can be cut-throat. But people are still capable of being loyal — you just have to earn their trust. In sales, trust is a big deal. And consistency in follow-up is what builds that trust. We just closed a sale we’ve been pursuing diligently since 2015. Since … Read moreWhy Securing a Relationship Is More Important Than Securing a Sale

Are Sales Conferences Worth Your Time?

You need some motivation. You want to build your sales skills and get inspired, but are sales conferences worth your time… and money? Usually, the juice isn’t worth the squeeze. We often go to sales training conferences to improve our skill set and find the secret to unlocking our next level of success, but don’t … Read moreAre Sales Conferences Worth Your Time?