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Avoiding Burnout: How To Keep Your Best Salespeople Happy & Motivated
One of the perennial problems sales managers deal with is burnout. Wouldn’t it be nice to have a clear strategy for preventing burnout—instead of reacting to the problem after the fact? Employees everywhere are susceptible to burnout. A recent survey of IT professionals revealed that 72 percent of respondents admitted they were stressed. 67 percent were […]
Do You Have What It Takes to be a Sales Manager?
Not every sales person makes a great sales manager. In fact, some salespeople have no desire to become a manager. The skills that make someone a terrific sales person are not the same ones needed to successfully manage people. If you’ve got your sights set on becoming a sales manager, now’s the time to start […]
How to Test Your Sales Materials (and Why It Matters)
A crack sales team of seasoned professionals securing millions of dollars worth of sales. It’s a business owner’s dream. On the surface, it may seem like building a great sales team takes the skills of a well-practiced human resources professional. But that’s only partly true. The other critical factor that will dictate your team’s success […]
10 Sales Mistakes That Will Make You Look Like an Amateur
Selling is tough, and even seasoned salespeople can slip up. These mistakes can hurt your business, especially when times are tough financially. Let’s face it, we all have those moments when we’re not at our best and make blunders that make us look like rookies. Here are the top 10 sales mistakes that can make […]
Automate Tracking Emails, Calls and In-Person Meetings
Imagine if your sales manager had more time to focus on important tasks. Picture your sales team being more productive with a tool that handles their communications. Think about a feature that automates the sales process, giving managers real-time insights into what their salespeople are up to, and offering salespeople an easy way to document […]
How to Give the Perfect Business Gift
When it comes to customer service, a common perspective is to focus on how to address customer complaints and issues after they’ve arisen. However, this limited approach can hinder a business’s ability to attract and retain customers effectively. Customer service should be viewed as a proactive strategy that not only resolves problems but also nurtures […]
Only 1% of Consumers Feel They Get Good Customer Service – Do You?
How big of a role does customer service industry play? We found this handy infographic that does a great job of highlighting some interesting information that shows how important customer service really is. Customer service statistics that stand out Here’s three statistics that stand out: Only 1% of consumers feel they get good customer service, […]
How to Improve Your Sales Forecasts
A note on recording calls Call recording laws vary by state. Some states require only one party to consent, and roughly a dozen require every party on the call to consent before you record. Which rule applies usually depends on where the people on the call are, not where your company is, so a team […]
How to Meet Your Sales Goals on a Deadline
As the new year creeps ever closer, salespeople all over the world hope to finish the year on a good note. Depending on which industry you work in, the Christmas season can be super busy or super quiet. Sometimes prospects can be more difficult get hold of, some go on holiday to use their last […]
How to Build a Smarter Sales Territory
Efficiently managing your sales territory is just as essential for hitting targets as picking up the phone. Thankfully, modern technologies such as Google Maps make it infinitely easier to effectively manage our territories. But, this term doesn’t necessarily refer only to geographical locations. It can also mean sales verticals. If you’re considering an initiative to […]