I Closed One of My Biggest Deals at a Gas Station with my Greyhound

Years ago, I had a prospect I just could not get in touch with. I’d tried everything but couldn’t get a meeting with him. One day, out of nowhere, I spotted him while walking my miniature greyhound, Sebastian. He was with his two little girls, and willing to do whatever it took to get the sale, I busted out the puppy trick. The perfect excuse to get front and center. They were going into a gas station, so I happened…

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How To Define Your Sales Cycle

You know your company has a sales cycle. A lead comes in, sales activity happens and you work towards closure of some kind at the end. Hopefully the kind that makes you money. But, do you have clear definitions for each part of your cycle to make sure you sell more? Can you take one look at your leads, immediately identify which stage they’re at and what needs to be done to move them through your sales funnel?A good salesperson…

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How Do You Handle Absurd Sales Objections?

If you have been in sales for any period of time you have likely heard sales objections that defy any common sense. Of course many of these creative sales objections are because your prospects are confused, have other priorities, are not the decision makers etc.  For many people, giving a sales objection lie is just a way to handle the social awkwardness that comes with saying “no”. When you encounter an absurd objection, it can be tempting to just give…

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11 Tips for More Qualified Leads from Cold Calls

Sometimes, cold calling really sucks. Nobody likes having the phone slammed down on them by rude, power tripping jerks or (sometimes perhaps) nice people who are just very busy.Another truth about sales is that without investing time to constantly develop yourself and your understanding of your craft, you’ll live a life of missing targets and sporadic results.There’s a lot of great literature on this subject, but here are 11 of the best quick tips to generate more leads from your…

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To Answer or to Ignore?

We’ve all been there.  You’re eating dinner.  It is 7:30pm. and your phone rings displaying a phone number that is not in your contacts.  What do you do?  Most people ignore it without the slightest second thought.  But what if you’re in sales?  What if that call is a prospect you gave up on months ago that remembered your enthusiasm and wanted to give you another chance at their business?  What if they’ve already called two people ahead of you,…

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4 Negotiation Skills You Need to Close More Deals

"When it comes to negotiating a sale, the person who addresses price first, loses.” There‘s a ton of truth in that saying, especially for companies with tiered pricing models. If your organization has that kind of price flexibility, negotiation is an important stage in the sales process.Before you jump into the negotiating stage, preparation is crucial. One of my favorite movie scenes is from the 1992 classic, Glengarry Glen Ross. The scene features a sales manager who walks into the middle…

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6 Easy Ways to Get Past the Sales Gatekeeper

You’re out building your network, ready to meet people in charge and make sales. You enter the office, walk up to the reception desk, and see someone sitting there engrossed in their US Weekly. As you ask for Dr. Jones, the receptionist flippantly replies, “He’s in a meeting.” What do you do? You drove across town to get here, and now you can’t even see the person you came to meet! Getting past the gatekeeper can make (or break) your…

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How to Give the Perfect Business Gift

When it comes to customer service, a common perspective is to focus on how to address customer complaints and issues after they've arisen. However, this limited approach can hinder a business's ability to attract and retain customers effectively. Customer service should be viewed as a proactive strategy that not only resolves problems but also nurtures customer loyalty and sustains revenue. One highly effective way to achieve this is through the art of gift-giving.The Significance of Gifts in BusinessWhy are gifts…

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5 Ways to Improve Your Sales Lead Quality

Have you ever considered that it takes the same amount of time to source and qualify a good lead as it does a bad lead? Of course we all want more leads, but having a sales funnel full of poor quality leads can not only cost you a fortune in wasted marketing spend, it chews through the precious and finite time of your sales team. Improving sales lead quality means reducing the calling people who are unlikely to buy.Lead quality…

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