Management Tips / Sales Tips

Recording Sales Calls: Should You Fear “Big Brother”?

Mention that you want to record calls at the office and the dirty looks (along with an accusation of “Big Brother”) will quickly follow. But despite the bad rap that accompanies listening in, there’s nothing to fear and everything to gain. Professional athletes replay game tape over and over to scrutinize their every move and see how to improve. As a salesperson, you should do the same. It’s normal to feel apprehensive, but analyzing your calls isn’t a means of…

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September 15, 2015
Management Tips

Tracking Outside vs. Inside Sales: How to Monitor Progress

At first glance, outside and inside sales seem drastically different. An inside salesperson sits in an office, making calls and selling the product over the phone or internet. They work in response to the easy and less profitable sales. Alternatively, an outside salespeople is in the field initiating face-to-face conversations with prospects. They work towards more personal relationships with the customers and are responsible for high-valued targets. Although they play different roles, inside and outside salespeople are really on the…

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July 28, 2015
Management Tips / Sales Tips

3 Tips For Tracking Door To Door Sales

Is door to door selling dead? Not by a long shot. In fact, this sales tactic is growing. From 2013 to 2014, U.S. retail sales in the direct selling channel increased 5.5%, bringing in an estimated $34.47 billion, an industry record high. You may try to dismiss this tactic as dated and ineffective, but the fact remains: this is a $34 billion industry still on the rise. Which Industries Should Use This Approach? For some, door to door is clearly…

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July 7, 2015
Management Tips

Sales Call Tracking Software – The Instant Replay of Sales

It would be very difficult for an NFL coach to improve his team’s performance without taping the game and using instant replay. The same is true for sales managers. It’s impossible to track high-quality, high-yield sales activities without the right applications.Here are 5 ways sales call tracking software can help managers and sales teams increase sales.1. Improve Call QualityI’ve seen many salespeople with a high volume of activity and a decent amount of sales, who also lack quality in their cold calling.…

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May 26, 2015
Sales Tips

Salespeople: Fix Your Elevator Pitch to Get a Meeting With Anyone

If it’s good, you can win a sale or a customer. If it’s bad, you can lose a lot more than that. The elevator pitch has been around for ages, and it’s here to stay. Businesses use it in person, in print and on the web to convey their value proposition to customers. But it’s gotta be good to be convincing—and to catch busy consumers’ ears. Today’s salesperson has to compete with a lot of noise: information overload, never-ending emails,…

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September 23, 2014
Management Tips

How Much Freedom Should You Give Your Sales Team?

Imagine training for the Olympics like those gymnasts who start practicing at a young age. Just like them, learning how to balance sales freedom is like mastering that tricky balancing beam.Give your sales team too much freedom, and you might lose out on sales. Take away too much, and they might rebel. It's a tough line to walk!As a sales manager, you don't have the luxury of spending ages learning how to find that balance. Today, let's talk about how…

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August 26, 2014
Sales Tips

5 Ways to Improve Your Sales Lead Quality

Have you ever considered that it takes the same amount of time to source and qualify a good lead as it does a bad lead? Of course we all want more leads, but having a sales funnel full of poor quality leads can not only cost you a fortune in wasted marketing spend, it chews through the precious and finite time of your sales team. Improving sales lead quality means reducing the calling people who are unlikely to buy.Lead quality…

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October 24, 2013
Sales Tips

A Simple Resource For Keeping Salespeople Accountable

We all know the story. A new salesperson is hired, they start hitting targets quickly, your clients love them, they come in early, leave late and generally storm through the job. Then, comes the dip… The key issue with holding salespeople accountable over extended time periods is simple. Data; or rather lack of it. There are a number of techniques that can be employed but many of them are ineffective and out of date. In this article you’ll find a…

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September 17, 2013