Sales CRM

What Can A CRM Do For Your Field Sales Team?

A CRM (customer relationship management) platform automates the tracking and management of your field sales team. In other words, you can scale your sales growth by keeping the team on the same page and not worrying about reporting. Finding the right CRM for your field sales team will become an invaluable tool to your sales system. Companies who work with CallProof see a significant uptick in sales activities and lower turnover from sales staff. CallProof integrates real-time data management, faster…

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June 1, 2022
Management Tips / Sales Tips

A Proven Process for Turning Angry Customers into Advocates

Many companies don't pay enough attention to answering customer calls quickly and nicely. But those initial five seconds can really shape what customers think of your company.Think about it: if I call different companies, I'll get different experiences based on how they handle my call. And most of the time, those first few seconds of the call make a big impression.Here are five simple rules to make those first five seconds count and provide better customer service: Sound Caring: When…

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May 5, 2022
Management Tips

Recruiting New Salespeople? Don’t Skip These Steps.

It's time to re-evaluate the way you hire. Even if your hiring strategy is just a few years old, you’re likely missing out on valuable prospects. Hiring great salespeople in 2015 requires tapping into the potential talents of the emerging younger generation. This new generation of millennial salespeople has different qualities and skills, and they’re seeking jobs that go beyond just making money. Don’t miss out on the exact employees you want to attract, and don’t just assume they can…

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April 7, 2022
Management Tips / Sales Tips

How to Create a Sales Strategy You Can Stick With

Sales strategies are like New Year's resolutions: Everyone makes them. Everyone tries to follow them. But eventually, they're forgotten. There are two reasons for this: unrealistic expectations and a failure to adapt to change. Luckily, both of these can be avoided. Start with the Sales Team Most organizations have three plans for how sales should work: what the company thinks is happening, what the sales manager thinks should be done, and what the salespeople actually do. Viewing things from the top…

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March 24, 2022
Sales Management

How to Double Your CRM Adoption Rate

"You'll lose your job if you don't use the CRM." That should work, right? Surely your salespeople will get on board if their jobs depend on it. Not exactly. Even when people's jobs are on the line, only 40-60% of sales reps are using their CRM — leaving your company with inaccurate data, stunted growth, and extra work. And if you only have half the data, you have nothing. How Data Drives Growth When you're trying to grow your business,…

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July 31, 2018
Sales Management

How to Minimize Turnover on Your Sales Staff

Turnover in sales is high — to say the least. With an annual sales turnover rate of 27%, it’s actually double the rate of the overall labor force. Not only are the rates unfortunate, but they’re also costly. The time and money you spend on sales training are lost. Your investment doesn’t bring the return you needed. It’s back to square one every time a salesperson leaves. Why do salespeople leave so frequently? Mainly because they don’t hit their goals. Instead of individually…

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May 22, 2018
Sales Management

Building a Culture of Positivity to Increase Sales

Positive isn’t just my blood type — it’s also my philosophy. How do people reach success? Well, the common thread in my past endeavors is happiness. When people are happy and begin to envision success, they become an unstoppable force. If we want our organizations to be their best, we need to be positive. We need to lead by making good decisions that produce end results that benefit everyone. How to Build a Positive Culture Sure, there’s the mentality that…

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May 15, 2018
Sales Management

Wireless Retailers: Improve Your Employees’ Phone Greetings

No one actually makes a phone call anymore, right? Who would call a wireless retailer before they buy their phone? They can see stock online, map their own directions, and do their own research, so does anyone really call? Yes! And as a wireless retailer how you answer the phone matters! If you don’t have a great greeting and a way to connect with your customers immediately, you’re losing up to a third of your business opportunities. But don’t worry…

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April 17, 2018
Sales Tips

4 Things Your Sales Reps Should Know Before Their First Appointment

Don’t barf on the customer’s shoes.Dismal failure is highly unlikely. These are the two most basic lessons new sales reps need to understand before going to their first solo sales appointment. New salespeople are nervous, to say the least (hence the vomiting advice)! As a manager, it’s up to you to set your new sales reps up for success. Maybe you’re a manager who attempts to tell new hires all you know about sales before their first appointment. Or maybe…

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March 27, 2018
Sales Management

The 3 Critical Roles of a Perfectly Structured Sales Team

In a perfect world, sales departments hire three different types of people — then they let them play to their strengths. There are different types of sales jobs for different types of people. As a manager, you need to use that to your advantage. There are hunters, farmers, and account managers. And typically, a person good at making phone calls isn’t good at closing… and vice versa. Usually, these three different roles require three different personality types. If you want…

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February 6, 2018