Management Tips

How To Hire Salespeople Within Your Budget

“How do I hire salespeople within my budget?” If you’re asking this question, it’s likely you have some doubts. There are customers out there who want to buy your product, and you know you need to reach them, but are you really ready to hire a salesperson? Start by thinking through these questions to determine your approach and what type of person you need to make the sale. How can you reach the potential customers? Will you be calling them…

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July 21, 2015
Management Tips

The First 5 Seconds: The Secret to Providing Better Customer Service

Because live customer service doesn’t go viral the way social media interaction can, companies often overlook the importance of call response. But the first five seconds can make or break a customer’s impressions of your company.If I call ten different 800 numbers and reach ten different customer representatives, I’ll have ten different customer experiences. And each of my impressions will be created in the first few seconds of the call.How good is your team at customer service? Here are my…

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April 28, 2015
Management Tips / Sales Tips

What Sales & Marketing Teams Can Learn From The Air Force

For as long as businesses have been marketing and selling, the sales and marketing departments have been at odds. The struggle for power and recognition is ongoing and completely counterproductive, and sometimes an outright battle. But it doesn’t have to be that way. Ideally, marketing and sales teams would support each other’s role in making the company successful. They would share responsibilities and work together to increase traffic, generate leads, and convert sales. Let’s imagine for a minute that the…

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February 10, 2015
Management Tips

Hiring Tips For The Salesperson Interview Process

Finding good salespeople is a difficult task. Finding good salespeople without a specific goal in mind is almost impossible.Before you can hire the right salesperson, you have to know what you’re looking for. Don’t waste time hiring the wrong person because of a lack of direction. You need a target. Then, when you do hire someone, you can confidently spend resources on training and ensure a return on investment.Which kind of salesperson do you need?You know you need a target,…

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February 3, 2015
Management Tips / Sales Tips

How To Get Your Salespeople to Share Their Best Sales Secrets

In every business, there’s usually that one sales superstar who just blows everyone away with their success. You might wish you could share their strategies with the whole team, right?Well, good news—you can!It's all about creating an environment where sharing is encouraged. Here's a simple guide to maximize your best salesperson:Step 1: Foster SharingStart by setting up regular "mastermind" sessions where team members can share their tips and tricks. Here's how to get them to spill their secrets:Step 2: Sharing…

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September 9, 2014
Management Tips

Sales Managers: How to Gain Your Team’s Respect

You know what I wish I'd known when I first became a sales manager? That earning respect from your sales team takes time, especially when you're promoted from within the group.Ever felt this way? You're all excited about being a sales manager, expecting everyone to cheer you on. But reality hits: the team still sees you as a colleague, not the boss. They’re not ready to hand over respect just like that.If you try to demand respect rather than earn it,…

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September 2, 2014
Management Tips

How Much Freedom Should You Give Your Sales Team?

Imagine training for the Olympics like those gymnasts who start practicing at a young age. Just like them, learning how to balance sales freedom is like mastering that tricky balancing beam.Give your sales team too much freedom, and you might lose out on sales. Take away too much, and they might rebel. It's a tough line to walk!As a sales manager, you don't have the luxury of spending ages learning how to find that balance. Today, let's talk about how…

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August 26, 2014
Management Tips

Avoiding Burnout: How To Keep Your Best Salespeople Happy & Motivated

One of the perennial problems sales managers deal with is burnout.Wouldn’t it be nice to have a clear strategy for preventing burnout—instead of reacting to the problem after the fact?Employees everywhere are susceptible to burnout. A recent survey of IT professionals revealed that 72 percent of respondents admitted they were stressed. 67 percent were open to switching careers. 42 percent were so stressed about work that they lost sleep.According to the World Health Organization, American workers suffering from stress cost businesses upwards…

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August 12, 2014
Management Tips / Sales Tips

Do You Have What It Takes to be a Sales Manager?

Not every sales person makes a great sales manager. In fact, some salespeople have no desire to become a manager. The skills that make someone a terrific sales person are not the same ones needed to successfully manage people. If you’ve got your sights set on becoming a sales manager, now’s the time to start developing the skills that will get you noticed. Job Skills 101 Take a look at the different skillsets that both positions require: Salespeople Love to…

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August 5, 2014