Management Tips / Sales Tips

How to Improve Your Sales-to-Service Handoff Process

We could subtitle this article “How not to do service like Comcast,” and you’d get the point right away. If your company sells a great product or service, but you don’t want customers to experience what Comcast customers go through, you need to improve your sales-to-service handoff process. Why the Handoff Process is Vital During the sales or “wooing” phase, you say “yes” to every question or need the potential customer has. The prospect wants a special phone number for…

0 Comments
December 2, 2022
Sales Tips

Why You Should Outsource Sales Management?

I once met a printer who had a small print shop.  He built his business over twenty years with one employee working the shop and his wife doing graphic design and working with clients. He managed the business and was the only salesperson. He told me over the years he had attempted (on several occasions) to hire a salesperson to grow his business with very limited success.  Some took him for a ride receiving a salary and not producing. Others built…

0 Comments
October 1, 2022
Sales Tips

Sales Tips for New Healthcare Salespeople

While it’s true that sales skills are transferable between industries and sectors, the power of specialist knowledge should never be underestimated. Many salespeople focus their entire careers in a single sector, fine tuning their understanding of the client mindset and other nuances inside a given space. The healthcare industry is one such sector and, if you consider the sizable commissions available, the competitive nature of the environment and the sheer caliber of the salespeople in the arena, few industries merit…

0 Comments
September 10, 2022
Management Tips / Sales Tips

How to Deal with High-Maintenance Salespeople

You’ve seen them on real estate reality shows. There’s one in nearly every office across America. Salespeople who are difficult to deal with. The problem is, they are usually the performers in the company, too. Here are some tips I’ve learned from working with all kinds of talented salespeople over the years. Tips that work to reign in a rogue salesperson that brings in the dollars, but can’t get along inside your organization. Nature vs. Nurture Before I let you…

0 Comments
July 1, 2022
Sales Tips

9 Essential Responsibilities of a Sales Manager

A sales manager is responsible for the success of the sales team. This includes setting goals, creating and implementing a sales plan, training and coaching the team, and ensuring that they are meeting their targets. The sales manager needs to be able to wear many hats and juggle multiple tasks simultaneously. They have a deep understanding of the sales process, the products and services that are being sold, and the market. What it takes to be a good sales manager…

0 Comments
June 28, 2022
Sales CRM

What Can A CRM Do For Your Field Sales Team?

A CRM (customer relationship management) platform automates the tracking and management of your field sales team. In other words, you can scale your sales growth by keeping the team on the same page and not worrying about reporting. Finding the right CRM for your field sales team will become an invaluable tool to your sales system. Companies who work with CallProof see a significant uptick in sales activities and lower turnover from sales staff. CallProof integrates real-time data management, faster…

0 Comments
June 1, 2022
Sales Management

Building a Culture of Positivity to Increase Sales

Positive isn’t just my blood type — it’s also my philosophy. How do people reach success? Well, the common thread in my past endeavors is happiness. When people are happy and begin to envision success, they become an unstoppable force. If we want our organizations to be their best, we need to be positive. We need to lead by making good decisions that produce end results that benefit everyone. How to Build a Positive Culture Sure, there’s the mentality that…

0 Comments
May 15, 2018
Sales Management

4 Ways Employees Cheat The Time Clock (And How to Prevent It)

You’re a victim of fraud. … if you’re running a retail store. Time clock fraud happens to everyone in retail. If you don’t think it’s happening to you, here’s what you need to know: it’s happening to you. People cheat the system and cost you money you shouldn’t be paying. Here’s how they do it: 1. Blaming the System Time clock fraud takes several different shapes. Maybe someone’s late for work, so they clock in late. Then they tell their manager…

0 Comments
May 8, 2018
Sales Tips

4 Things Your Sales Reps Should Know Before Their First Appointment

Don’t barf on the customer’s shoes.Dismal failure is highly unlikely. These are the two most basic lessons new sales reps need to understand before going to their first solo sales appointment. New salespeople are nervous, to say the least (hence the vomiting advice)! As a manager, it’s up to you to set your new sales reps up for success. Maybe you’re a manager who attempts to tell new hires all you know about sales before their first appointment. Or maybe…

0 Comments
March 27, 2018
Management Tips

Avoid These 4 Costly Mistakes When Hiring a Sales Team

It’s tough to find a good salesperson — especially if you’re selling commodities. And when you’re hiring sales teams, building an entire group of great salespeople seems impossible.After all, it takes more than good commissions to make a top seller. You can’t just up someone’s pay in hopes they’ll transform into an awesome salesperson. So who are those rare jewels… and how can they start working for you?Where to Find the Best SalespeopleWhen it’s time to hire sales associates, where…

0 Comments
October 3, 2017