Management Tips

How to Build a World-Class Sales Training Program on a Budget

Most sales training is terrible. It doesn’t relate to the salespeople, and it’s outdated… if the company has any training material at all. Back in the day, we used flip charts. Our training (like most US companies) went like this: Introduction: Don’t stray from the script. This sales presentation is fail proof. Build some rapport, make sure the key decision maker is present, then use this flip chart. Page 1: Our company was founded in… Page 2: We are 20…

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January 17, 2017
Management Tips

4 Simple Strategies for Becoming a Better Sales Manager

No one likes having a manager. People like being a manager – keeping control, checking on everyone – but very few people would choose to be managed. In sales, we think of managers as the bosses who make sure everyone else is doing their job. They monitor the team, hold others accountable, and deal with problems. But the best managers never need to check in. Why? Because they know what happens in the field without having to ask. They follow…

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October 4, 2016
Management Tips

The #1 Reasons CRMs Fail

You can almost feel the collective shudder when you mention the words “new CRM” to salespeople. The last thing a salesperson needs is another thing to do! And adding a new CRM often feels like just one more responsibility. Most people hate trying new CRMs (for good reason) because it gives them another task to think about but doesn’t generate profit. What they don’t realize, is that CallProof isn’t just another CRM. It’s a tool that eliminates some of their…

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September 6, 2016
Management Tips

The Sales Manager’s Guide to Working With Millennials

Remember the “Fragile Egg” experiment? Back in Home-Ec class (before the days of automated baby-dolls), students babied an egg for a week. We prepared a shoe box, put tissue in it, and carried a raw egg around hoping no one would bump into us and break it. Well, that’s what it often feels like to employ a millennial. Delicate. Stepping ever-so-carefully so you don’t “break” them. Millennial salespeople aren’t always this fragile—everyone is different, of course—but certain issues seem to…

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June 28, 2016
Management Tips

Top 4 Ways to Evaluate a Salesperson’s Performance

Evaluating a salesperson’s performance is one of the basic responsibilities of a sales manager. It’s also essential to company success. But how can you do it when sales cycles vary so greatly? If it takes months to close a sale, do you have to wait until those numbers post to see how your sales team is doing? In short, no. A salesperson’s performance is about more than sales. By tracking these vital signs of sales health, you can measure the…

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March 1, 2016
Management Tips

How to Create Your Own Sales Training Portal With Podcasts

A growing company creates problems. In sales, your team plays a central role in that growth – and in creating problems. As the business expands, no longer can you, the owner, spend time mentoring each employee. So how do you continue to provide quality training to all employees?  The answer is simple: a custom built sales training portal using podcasts.I ran into this problem when I started expanding my wireless stores. I wanted to maintain the culture I had worked…

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December 30, 2015