5 Tips to Improve Client Loyalty With Customer Service

In the world of business, there are many crucial factors like a detailed business plan, the perfect location, and financial resources that can either make or break a company. But no matter what you're selling – whether it's food, clothing, electronics, or consulting services – exceptional customer service is a vital ingredient for building a successful business and earning the loyalty of your clients.Learning to Excel in Customer ServiceBusiness owners often excel in various aspects of their operations. Some are…

0 Comments

Why Securing a Relationship Is More Important Than Securing a Sale

Loyalty still exists. Yes, it’s 2022. Yes, business can be cut-throat. But people are still capable of being loyal — you just have to earn their trust. In sales, trust is a big deal. And consistency in follow-up is what builds that trust. We just closed a sale we’ve been pursuing diligently since 2015. Since we initially contacted the company three years ago, we’ve followed up every quarter. Now they’re buying. It’s not like they didn’t buy before — they…

0 Comments